Return, Credit or Compensation of Duplicate Payments (Same Tax or Form)

Requirements
1Personal Identification Document (DPI) of the taxpayer. (If you do not have it, see special cases).
2Passport in case of being a foreigner.
3Form SAT-2123, Request for VAT Tax Credit Refund, undue or in excess payments of other taxes, taxes paid for import of fuels or deposits for customs guarantees.
4Written request, in accordance with Article 122 of Decree Number 6-91, Tax Code.
5Affidavit (with signature legalized by Notary) of not having received refunds, credit or compensation of the amount requested.
6Affidavit (with signature legalized by Notary) of not having received refunds, credit or compensation of the amount requested.
7Photocopy certified by the Registered Accountant before the Tax Administration of:

• The invoices or documents reflecting as declared in both forms.

• Records of payments to provider (bank transfers or checks).

• Bank Statement(s), reflecting the debit of the corresponding forms.

• The folio of the General Ledger Book with the balance in your favor and/or the account receivable registered to the Tax Administration.

8If the procedure is made by a third person, submit SAT-362 form and the Personal Identification Document (DPI) of the third person.
1Personal Identification Document (DPI) of the Legal Representative or Agent. (If you do not have it, see special cases).
2Passport in case of a foreigner.
3Appointment of the Legal Representative or Agent and a simple copy.
4Submit Form SAT-2123, Request for Tax VAT Tax Refund, undue or in excess payments of other taxes, taxes paid for import of fuels or deposits for customs guarantees.
5Written request, in accordance with Article 122 of Decree Number 6-91, Tax Code.
6Affidavit (legalized by Notary) of not having received refund, credit or compensation of the amount requested.
7Simple photocopy of the Affidavit(s) and/or Payment Receipt(s), form(s) SAT and the respective(s) proof of payment and/or confirmation.
8Photocopy certified by the Registered Accountant before the Tax Administration of:

• The invoices or documents supporting the items as declared in forms.

• Proof of payments to the provider (bank transfers or checks).

• Bank statements reflecting the debit from the corresponding forms.

• The folio of the General Ledger Book with the balance in your favor and/or the account receivable registered to the Tax Administration.

9If the procedure is made by an authorized person submit form SAT-362, the Personal Identification Document (DPI) of the Third Person.
Steps to follow

1. Request at Tax Offices or Agencies SAT-2123 Form in paper.

2. Go the to the Documents Reception Desk of SAT (Edificio Torre SAT 7ª. Avenida 3-73 zona 9).

3. If you are located in the interior of the Republic, you must go to the nearest Tax Offices or Agencies with the established requirements.

4. The procedure of the Reception is complete when you receive a copy of the SAT-2123 Form with the sticker indicating the number of the file.

What do I get?

Copy of SAT-2123 form with sticker of the file.

Special Cases

1. If you do not have your Personal Identification Document (DPI):

  • Attach document issued by RENAP proving that, the obtaining of the document is in process, provided that the Unique Identification Code (CUI) is visible, with or without a photograph.

2. You must be solvent in compliance with your formal tax obligations (entity-taxpayer, legal representative, agent and third person, if applicable), this will be an internal verification only, the taxpayer will not submit tax solvency.

3. Documents must be delivered duly ordered and foliated.

Offices or Agencies for
perform the procedure

Central Region

  • Recepción de Documentos (Edificio Torre SAT 7 Avenida 3-73 zona 9)

Western Region

  • Quetzaltenango
  • Huehuetenango
  • San Marcos
  • Quiche
  • Sololá
  • Totonicapán
  • Coatepeque
  • Panajachel

Northeast Region

  • Zacapa
  • Baja Verapaz
  • Alta Verapaz
  • Jalapa
  • Petén
  • Poptún
  • Izabal
  • Chiquimula
  • Esquipulas
  • Livingston

Southern Region

  • Escuintla
  • Retalhuleu
  • Jutiapa
  • Santa Rosa
  • Suchitepéquez
  • Santa Lucía Cotzumalguapa