Return, Credit or Compensation of ISR withheld to residents and non-residents with a permanent establishment

Requirements
1 Personal Identification Document (DPI) of the Taxpayer. (If you do not have it, see special cases).
2 Passport in case of a foreigner.
3 Submit Form SAT-2123, Request for Tax VAT Tax Refund, undue or in excess payments of other taxes, taxes paid for import of fuels or deposits for customs guarantees.
4 Written request, in accordance with Article 122 of Decree Number 6-91, Tax Code.
5 Affidavit (legalized by Notary) of not having received refund, credit or compensation of the amount requested.
6 Simple photocopy of the declaration(s) of ISR monthly withholding(s) to residents and non-residents and the respective payment vouchers(s), Form ST-1331.
7 Simple photocopy of the declaration(s) of rectification stating the undue or excess payment and the voucher(s) of the payment.
8 Photocopy certified by the Registered Accountant before the Tax Administration of:

•Documents supporting the withholdings made and declared in forms SAT-1331.

•Folio(s) of the Purchases Book and Services acquired containing the registered invoice(s) to which withholdings were applied.

•Folio of the General Ledger Book with the balance in your favor and/or the account receivable registered to the Tax Administration.

9 If the procedure is made by an authorized person submit form SAT-362, the Personal Identification Document (DPI) of the Third Person.
1 Personal Identification Document (DPI) of the Legal Representative or Agent. (If you do not have it, see special cases).
2 Passport in case of a foreigner.
3 Appointment of the Legal Representative or Agent and a simple copy.
4 Submit Form SAT-2123, Request for VAT Tax Refund, undue or in excess payments of other taxes, taxes paid for import of fuels or deposits for customs guarantees.
5 Written request, in accordance with Article 122 of Decree Number 6-91, Tax Code.
6 Affidavit (legalized by Notary) of not having received refund, credit or compensation of the amount requested.
7 Simple photocopy of declaration(s) of ISR monthly withholding(s) to residents and non-residents and the respective payment vouchers(s), Form ST-1331.
8 Simple photocopy of the declaration(s) of rectification stating the undue or excess payment and the voucher(s) of the payment.
9 Photocopy certified by the Registered Accountant before the Tax Administration of:

•Documents supporting the withholdings made and declared in forms SAT-1331.

•Folio(s) of the Purchases Book and Services acquired containing the registered invoice(s) to which withholding were applied.

•Folio of the General Ledger Book with the balance in your favor and/or the account receivable registered to the Tax Administration.

10 If the procedure is made by an authorized person submit form SAT-362, the Personal Identification Document (DPI) of the Third Person.
Steps to follow

1. Request at Tax Offices or Agencies SAT-2123 Form in paper.

2. Go to the Documents Reception Desk of SAT (Edificio Torre SAT 7ª. Avenida 3-73 zona 9).

3. If you are located in the interior of the Republic, you must go to the nearest Tax Offices or Agencies with the established requirements.

4. The procedure of the Reception is complete when you receive a copy of the SAT-2123 Form with the sticker indicating the number of the file.

What do I get?

Copy of SAT-2123 form with sticker of the file.

Special Cases

1. If you do not have your Personal Identification Document (DPI):

  • Adjunta documento emitido por RENAP, en el que conste el proceso de obtención del documento, siempre y cuando se muestre el Código Único de Identificación (CUI), con o sin fotografía.

2. You must be solvent in compliance with your formal tax obligations (entity-taxpayer, legal representative, agent and third person, if applicable).

3. Documents must be delivered duly ordered and foliated

Offices or Agencies for
perform the procedure

Central Region

  • Recepción de Documentos (Edificio Torre SAT 7 Avenida 3-73 zona 9)

Western Region

  • Quetzaltenango
  • Huehuetenango
  • San Marcos
  • Quiche
  • Sololá
  • Totonicapán
  • Coatepeque
  • Panajachel

Northeast Region

  • Zacapa
  • Baja Verapaz
  • Alta Verapaz
  • Jalapa
  • Petén
  • Poptún
  • Izabal
  • Chiquimula
  • Esquipulas
  • Livingston

Southern Region

  • Escuintla
  • Retalhuleu
  • Jutiapa
  • Santa Rosa
  • Suchitepéquez
  • Santa Lucía Cotzumalguapa